Q: What kind of firewood does Koi Lagoon sell?
A: The majority of our firewood is mixed pine (which may also include spruce, fir, and similar varieties).
We occasionally have aspen and other hardwoods at a higher price.
Q: How do I place a firewood order?
A: The best way to place a wood order is to call us or visit our store.
Please do not place orders using the website contact form or our email address as they may get lost in our inbox.
Q: Does the Koi Lagoon offer firewood delivery?
A: We do offer delivery on orders containing 1/4 cord or more of wood. We charge a delivery fee of $3.25 per mile one way (which means you only pay for the mileage to your delivery location, not the mileage back.)
Q: How much firewood is in a proper cord?
A: One proper cord measures 4 feet by 4 feet by 8 feet, which means one cord is 128 cubic feet of neatly stacked firewood. To ensure our customers get what they pay for, we stack our wood into pre-measured bins. It takes 2 of our largest 1/2 cord bins to create a full cord.
Q: Do I have to load my own firewood if I pick it up from the shop?
A: Yes. If you are picking wood up, it is expected that you will load it into your vehicle yourself. If you are not capable of doing so, we recommend bringing a friend along to load with/for you or placing an order for firewood delivery.
Q: Do I take the wood bin?
A: No, just the firewood itself. We stack into bins to offer properly sized cords, 1/2 cords, etc., but our bins are not for sale.
Q: I use firewood to heat my home in the winter. When is the best time to place a large wood order of 1 or more cords?
A: If you will be relying on firewood as your home's primary heat source during the winter season, it is always best to start stocking up on firewood as early as possible, up to a year prior to when you plan to burn it. The latest we recommend placing these types of orders is the summer before, say June or July. We fulfill wood orders as far into the winter season as possible, but our stock can get very low at the end of summer.
Curious about our current stock? Check the homepage for updates, give us a call, or send us an email using the online contact form linked below.
Q: Does Koi Lagoon install ponds or pond equipment?
A: We DO NOT install ponds or pond equipment although we are more than happy to help by offering guidance based on our experience on what size pump you need, fish-safe algae products, etc..
Q: When should I start feeding my fish after winter?
A: Feeding your fish too early may kill them because their bodies cannot yet process food. To ensure healthy fish, only start feeding them again once their water HOLDS a temperature of at least 50° F. If the water temp still falls below 50° in the evenings, it is too early.
Need a thermometer? Stop by our store.
Q: When do the water plants, such as tropical lilies, become available?
A: Water plants are especially susceptible to frost, so they do not typically become available until the overall outside temperature is high enough. Usually, this occurs just after Mother's Day.
*For a current list of available water plants, click the button below to view our list for 2020.
Q: Does Koi Lagoon sell fish?
A: We DO NOT have fish for sale, but we do carry all other necessities for keeping a healthy pond with happy fish, including pond treatments, fish food, and more.
Q: How do I calculate the volume of my pond in gallons?
A: To calculate the volume of your pond, first multiply the dimensions in feet: length X width X depth, and then convert to gallons by multiplying by 7.5. To account for sloping and shelving, multiply by 0.7.
Ex: A pond 5 feet wide, 10 feet long, and 4 feet deep with sloping sides:
5 X 10 X 4 X 0.7 X 7.5 = Approximately 1,050 gallons
Q: Does Koi Lagoon do metal repairs?
A: We are set up to weld TIG, MIG, and stick, so we can make repairs on anything from stainless steel to bronze. Bring us your broken metal furniture, lawn ornaments, storage tanks, etc., and we can give you a quote. Cost estimates are based on the time it takes to properly make the repair.
Q: Can I order metal signs/decorations based on a drawing I did?
A: Yes. In addition to creating metal signs and decor using the multitude of designs we have on hand, we are able to create custom designs and even use something you drew yourself. Please visit our shop to discuss your custom metal sign/decoration with our metal fabrication experts.
*Provided images may be simplified and/or modified within customer expectations.